ES
Eric S
1 reviews | Active since May 2013
22 Jun 2015, 13:56
no service from their service provider
I was in an accident with my vehicle in november 2014<br> I was referred to Dent doctor in zambezi pta, where i was informed that my car will have to stay there during shutdown for the pagan fest in december, after discussion i was told by dent doctor that they will contact me first thing January2015 once they re opened,<br> Today is 22 June 2015, and i still drive the vehicle around like that, and i suspect that my propshaft is misalighned with the impact which causes accessive wear<br> My preferred outcome will be to get hollard to register my own preferred panel beater on Hollards list of suppliers so i can use people i have used and trusted for the past 15 Years
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Replies (1)Hollard Insurance's replyOfficial
23 Jun 2015, 09:35Hello ericsutherland,
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply23 Jun 2015, 09:35
Official
Hello ericsutherland,
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***
We are sorry that your claim experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***
