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Item: Hollard Insurance
Rating: 1
Author: Phillip N

I have submitted a 3rd party claim in beginning of June 2024, I have written multiple emails after 2 months and only received one email so far, Now we are at 5th month and nothing as yet. The time that they react, the prices will have increased for spares and Pannel beaters. And that is, if there is spares still available.

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Hollard Insurance's replyOfficial

08 Oct 2024, 12:27

Hello Philip

Thank you for bringing this to our attention. We are sorry about the poor service experienced.

Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.

Regards

Hollard Insure Customer & Broker Experience team.

Hollard Insurance's reply08 Oct 2024, 12:27

Official

Hello Philip

Thank you for bringing this to our attention. We are sorry about the poor service experienced.

Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.

Regards

Hollard Insure Customer & Broker Experience team.