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yolande.lindeque yolande.lindeque

1 reviews | Active since Jan 2017

12 Jan 2017, 10:01

No response after 3 month old claim

<p>If it is not bad enough that we have been held up in our house, they pushed us for quotes, and IMEI numbers, yet we have not heard from them 3 months down the line. No one can give us an answer. In late Dec we were told sorry they are all on holiday. I am tried of waiting. We have a business to run and with no cell phn or Computer it has become a major loss, besides the things that has been ******.</p>

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Replies (2)
Hollard Insurance
Hollard Insurance's reply12 Jan 2017, 11:26
Official

Hello

I would like to thank you for contacting us regarding your experience.

I am sorry that you have had no feedback on your claim.

Please refer to the email sent to you and respond accordingly.

Kind Regards

Lynne Lawrence

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yolande.lindeque yolande.lindeque's update16 Jan 2017, 11:43
Reviewer Update

So Hollard contacted me, and this is the reply I got after my email:

Thank you for your email.

I am on leave and will return on 01 February 2017.

Should you require urgent assistance please contact Waheeda Namlall on **********


Regards
Lynne Lawrence