NO RESPONSE

A 3dr party drove into the back of my car. Hollard approved the claim and repairs started. The panelbeater kept postponing the due date and when I asked hollard to intervene, the eployees treated me like they doing me a favour and I must accept. When I got the car the workman ship was worse than an under the tree panel beater. they still did not help until I spoke the claims manager who did a great job to assist me.<br> <br> I received the letter that a tracer has been appointed for recovery of the money. When I called earlier this year I found out nothing has been done. I called several times asking to speak to a manager and each time they pretend to assist me promise to call the next day and never hear from them again. but of course the call centre agents always tell me that to get me off the phone. I complained on their website and no response.I fear that nothing was done on my claim and Hollard did not follow the correct procedure and I will never see my money again. If anyone can assist me and tell me what I can do because in a month and a half it will be the anniversary of the accident.