No response

good day,<br> <br> I took my phone to be assessed so that i will be paid out.<br> when i am following up on progress no one responds. I sent a mail to check on progress i received response after three days apologizing. after that i sent another mail to follow up and there was no response, i then called, after i gave Joel my policy number i was waited for 10 minutes on the phones for response until i dropped the phone.<br> <br> I AM NOT HAPPY WITH THE SERVICE RENDERED TO ME, IT'S BEEN TWO MONTHS WITHOUT A PHONE AND NO ONE SEEMS TO CARE!!