FM
Feani M
1 reviews | Active since Aug 2011
21 Apr 2016, 08:43
No reply 2 weeks later
In the 5years + that I have been with Hollard, I have always received nothing but the best service, from service to claims. I am disappointed that I have to resort to a platform like Hello Peter, for someone to just respond to my e-mail. C'mon Hollard, continue to impress me. Thank you
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Hollard Insurance's replyOfficial
21 Apr 2016, 14:18Hello Customer1,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and to respond to your e-mail.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and to respond to your e-mail.
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply21 Apr 2016, 14:18
Official
Hello Customer1,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and to respond to your e-mail.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and to respond to your e-mail.
Kind Regards
Lynne Lawrence
***