CV
Chennan V

1 reviews | Active since Jul 2020

15 Jul 2023, 08:47

No one to take your call

Send Hollard insurance an email over a month aga with no response. Called them today at 08:34 I got a voice that said I reached them outside their operating hours as the operate on a Saturday from 8:30 to 13:00. My guess is that there isn't any staff at work today hence the message is contradictory.

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Replies (1)
Hollard Insurance
Hollard Insurance's reply17 Jul 2023, 07:47
Official
 Hello Chennan

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

To further assist you please can you provide us with your policy number, reference and/or claim number. 

Regards 

Hollard Customer & Broker Experience Team