No help at all

Item: Hollard Insurance
Rating: 1
Author: Xoliswa N

I am not happy with Hollard I have been sending emails to their customer care never been helped. I called the whole week I was transferred from 1 extension to another. What must I do to get help?

This happening for over 3 weeks now. Still no help.

I hope I will be assisting now.

Helpful (0)

Replies (2)

Hollard Insurance's replyOfficial

03 Sept 2020, 10:30

Hello Xoliswa Nondilishe

We are sorry that your experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints

Hollard Insurance's reply03 Sept 2020, 10:30

Official

Xoliswa N's updateReviewer Update

12 Sept 2020, 07:37

Hollard hasn't helped me or contacted me. It's 10 days now since I posted here and over a month since I emailed and contacted them.

If they can't help me at least call me and let me know because currently I am sitting in the dark I don't even know what is happening with my request.

I am very disappointed I expected excellent service from Hollard but I got the opposite.

I am very disappointed.

Xoliswa N's update12 Sept 2020, 07:37

Reviewer Update