NH
NOMPUMELELO H

1 reviews | Active since Apr 2010

07 Apr 2017, 09:05

No feedback on a claim

<p>I submitted a hospital cash back claim on the 22 March 2017 but up until today I have not received any feedback from Hollard. I have called a number of times with no joy at all I even have names of consultant I spoke to which are Mellisa, Syabonga, Lucy , Jupiter, Phindile and many more I don't remember all of them.</p> <p>I am not happy at all the way Hollard is handling my claim and what's weird is they keep sending me sms's to let them know how was my claim experience if I am happy with the outcome but they haven't processed it because I'm not getting feedback.</p>

0
Replies (2)
Hollard Insurance
Hollard Insurance's reply07 Apr 2017, 13:04
Official

Hello hariken

I would like to thank you for contacting us regarding your experience.

I am sorry that you have had no updates on your claim.

Our team will be in contact with you to provide you with an update on your claim.

Kind Regards

Lynne Lawrence

***

NH
NOMPUMELELO H's update10 Apr 2017, 08:12
Reviewer Update

Hallo Lynne

I still have not received any contact from Hollard.