No debit

I have several times requested that you should run my debit order on the 27 of each month then today you send message that you forgot to arrange for debit to go off on 27 and you will therefore debit on 29. Why didn't you arrange for 27. Phyllis confirned that they will debit on 27. Her email is [Email Removed] She gave me her supposedly direct number but l have called it with noone answer. If you don't want my business tell me. There is a reason why l gave you the 27. On the 29 they won't be any money. You should have called me first and arrange aleternative date than to shave a date down my throat.