SS
Sanera S

1 reviews | Active since May 2009

04 Oct 2016, 12:52

No Clue

<p>I have had a policy with Hollard for over 10 years. the policy was taken out by myself, I have been paying the account. I few months ago we had an incident were a claim was processed, & my husbands ID number given. today I call through & I am not allowed to make any changes to this policy as the policy is in my husbands name. in order to have the policy reset to name i must go to a branch and explain, how is your incompetance my fault. </p> <p>further more, You have been debiting my bank account for however long and I have no policy with you, can I then have all the installments returned? </p>

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Replies (1)
Hollard Insurance
Hollard Insurance's reply04 Oct 2016, 14:35
Official

Hello S Singh

I would like to thank you for contacting us regarding your experience.

I am sorry that our agents were unable to assist for security reasons.

I have requested that you be contacted regarding you policy and the changes you wish to make.

Kind Regards

Lynne Lawrence

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