1 reviews | Active since Sept 2016

13 Mar 2017, 12:57

No claim registered, no answer, no feedback

<p>Tired of being insured with PPS and having to deal with Hollard. Bad service, no systems integration and data gets lost. Registered a claim last week, no correspondence to date and phoned again today with nothing on the system apparently. They said they will call me back and hours later still nothing. Now I'm trying to phone again and no answer for 15 minutes straight!</p>

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Replies (2)
Hollard Insurance
Hollard Insurance's reply13 Mar 2017, 15:19
Official

Hello fritz-reynders

I would like to thank you for contacting us regarding your experience.

I am sorry that your claim could not be traced.

Contact has been made with you regarding your claim .

Kind Regards

Lynne Lawrence

***

's update13 Mar 2017, 15:35
Reviewer Update

Hi

I am not sure what you mean by that, nobody has contacted me regarding my claim. The claim I am referring to is for my house damage. This morning when I phoned nothing was even picked up on the system regarding this claim.

Fritz