EM
Emmanuel M

1 reviews | Active since Sept 2020

01 Sept 2020, 14:47

No answer

I don't know why they provide us with contact details to follow up on our claims because those numbers are never answered. Have been trying to contact the cellphone insurance guys. I left my phone with Edgars on the 24 of July. I have not received any communication about my phone and when I call there is no answer.

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply01 Sept 2020, 16:11
Official
Hello Emmanuel Makwaiba 

We are sorry that your claims experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints