aM
amukelani M
1 reviews | Active since Mar 2009
19 Apr 2023, 14:48
NO ACTION ON MY CLAIM
On the 22.03.2023 i was involved in accident with Hollard client. the claim was sent the following day , only got the claim number on the 27th of March 2023. since then I kept on calling Hollard still no luck .My claim was handled by someone that is currently on leave and a new person was appointed but still nothing been done. its really frustrating ,I cannot keep on calling daily .
its been a month already but nothing has been done. I need my car to be fixed. I have sent all the documentation required.
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Hollard Insurance's replyOfficial
21 Apr 2023, 11:53Hello
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will contact you for more information regarding your experience.
Regards
Hollard Customer & Broker Experience Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will contact you for more information regarding your experience.
Regards
Hollard Customer & Broker Experience Team
Hollard Insurance's reply21 Apr 2023, 11:53
Official
Hello
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will contact you for more information regarding your experience.
Regards
Hollard Customer & Broker Experience Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will contact you for more information regarding your experience.
Regards
Hollard Customer & Broker Experience Team