Never take insurance out with Hollard

I travelled to Thailand with a corporate group that I am employed by. This was booked through Club Med, upon arrival in ****et my bag had been broken open and items removed. This was reported and an incident report/Claim form given to me by airport authorities. The Club Med representative was present and said I should not worry as they take out insurance with Hollard for this type of incident. On my return Hollard sent me all forms and I completed these as per instruction with all required documents as per the instruction. On mailing them on numerous occasions to ask how my claim was progressing, I eventually called them. I was then told that they would not pay the claim but that I should rather submit to the Airline for the claim??? This to me is totally unacceptable after the time consuming exercise of getting replacement quotes and submitting as per instruction from Hollard.<br> NEVER USE HOLLARD as they appear dishonest in the processes of claims. I will fight this as we have a strong legal team. HOLLARD YOU HAVE NOT HEARD THE END OF THIS MATTER!!!!!<br>