SM
Solly M
1 reviews | Active since Dec 2018
13 Nov 2023, 13:52
NBRC certificate not provided
I’m trying to do a change of ownership on a car that I bought from Freeman cars on the 25th of October 2023 which was bought from you with Chantell Jacobs *** was/is a proxy, Hollard BRNC certificate is not requested and this was not provided to me is you may assist please. I tried calling the Hollard insurance number on the yellow change of ownership provided by the dealership however the *** number is said to be invalid
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Hollard Insurance's replyOfficial
13 Nov 2023, 14:23 Hello Solly
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.
Hollard Insurance's reply13 Nov 2023, 14:23
Official
Hello Solly
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team.