DS
Deeaalon S

1 reviews | Active since Aug 2020

10 May 2023, 14:56

naked is absolutely the worst investment hollard could of made.

This company works via electonric application which is how the business is designed for contact to quote, claim or request help.... yet it does not work. I sent on the app a request 3 days ago for someone to get in contact with me yet till today no one has. my vehicle repair work was incomplete and they damaged my back seat and someone stole my towbar during the process of the repair stage. i cannot get help from the assessor or the insurance company. this is been the worst claims experience that i have had with an insurance company. one problem after the next.

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Replies (1)
Hollard Insurance
Hollard Insurance's reply10 May 2023, 15:27
Official
 
Hello  Deeaalon

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

Our customer resolution team is busy looking into your complaint and will contact you for more information regarding your experience. 

Regards 

Hollard Customer & Broker Experience Team