SM
Sharon M

1 reviews | Active since Aug 2026

01 Sept 2026, 09:24

My maturity form

Morng my good people, I hv now another problem here with all da insurances, why is it that when it's time for us to claim than u guys play a delay tactic with, we pay on time, but when that times comes for u to pay dan speel julle music until our airtime get finished with us not even having to talk to u, why mara

0
Replies (4)
Hollard Insurance
Hollard Insurance's reply01 Sept 2026, 09:25
Official
Hello Sharon Mothibi,

Thank you for bringing this to our attention. We are sorry about the poor service experienced.

Our Customer Resolution team will review this matter and contact you to address your dissatisfaction.

Regards,
Hollard Insure Customer & Broker Experience team.
Hollard Insurance
Hollard Insurance's reply01 Sept 2026, 09:36
Official
Hello Sharon. We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.   

To assist you further, kindly provide the policy number, claim number, or ID number of the policyholder. 

Hollard Insurance
Hollard Insurance's reply01 Sept 2026, 14:39
Official
Hello Sharon M.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hello peter with a complaint.

We are busy looking into your complaint and will be providing you with feedback within five working days.

Kind Regards,
Social Resolutions Team
Hollard Insurance
Hollard Insurance's reply03 Sept 2026, 13:41
Official
Hello Sharon M.
Thank you for being patient and giving us the opportunity to resolve your complaint. Our Complaints consultant informed us that your matter has been resolved.

Please do not hesitate to contact us, for any future concerns or compliments.

Kind regards,
Social Resolutions Team