1 reviews | Active since May 2017
Motor Xtender Policy HWML076903
<p>I took out a motor warranty paln in February of 2017.</p> <p>3 months later when I submitted a claim they said that I am missing one service (out of 11 others done) in the previous owner's service history and therefore they cannot allow the claim? Since I became the owner the car was fully serviced. There are no such terms in my Policy wording and after telephonic enquiry and promises to explain wording I am still waiting for them to say that the policy states that the previous owner's history also had to be up to date. My policy only says what I must do and that I must keep service records since I took out the policy. Their contact details</p> ********** Tel: +27 (0) 10 ********** </p>
Hello
I would like to thank you for contacting us .
I am sorry that you are unable to produce service history for one month and your claim could not be allowed.
Our team will be in contact with you regarding your claim.
Kind Regards
Lynne Lawrence
***
Hello
I would like to thank you for contacting us .
I am sorry that you are unable to produce service history for one month and your claim could not be allowed.
Our team will be in contact with you regarding your claim.
Kind Regards
Lynne Lawrence
***
