Most arrogant service

I had the most appalling conversation with a consultant from the balance protection claims department (27 July 2020) I was sooo angry I asked to speak to the supervisor and the consultant dispatched the call to roadside assist. He was condescending, had an attitude and argued with me when I been calling regarding the claim since May, matter has still not been resolved, every time I call there are just more and more excuses. The consultant did not even want to hear what I had to say or even enquire about. He was most unhelpful and is probably the WORST consultant I have ever had the misfortune of speaking to. DISGUSTING to say the least!! In these times of such uncer*****y, with so many retrenchments and companies shutting down, you should be very grateful you have a job!!!