1 reviews | Active since May 2016

31 Aug 2016, 13:06

More than 2 months??

<p>Hollard took so long to get an assessor to evaluate my car and then took another week to give to panel beaters instruction to fix my car and now I am still waiting to get my car. And they are first to take money out of my account every month and will obviously first want me to pay my excess before I get my car but the service is so poor?? I am not just going to leave this, hollard as well as advanced panel beaters must get a way to compensate me for this bad service because it is unacceptable, I'm even thinking about publishing all this in the papers.</p>

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply01 Sept 2016, 07:45
Official

Hello riaan-snyman

I would like to thank you for contacting us regarding your experience.

I am sorry about the delay in getting an assessor to see your vehicle and authorising repairs on your vehicle.

Please refer to the email sent to you and provide the information requested to enable me to resolve your complaint.

Kind Regards

Lynne Lawrence

**********