Mission impossible

<p>It is alwys exciting to sign up for something which you hope will help you in the near future. I bought a phone a year ago at a game store in festival Mall and received advice from a store consultant to insure the phone with their game cellphone insurance. For the first time week ago I had to claim because my phone is damaged and I got the shock of my life! I have tried calling finerite consecutive times with no luck, its impossible to get through I have been on hold for more than 30 minutes I have tried sending emails and still no response. I don't know what to do anymore. How do I even terminate my contract because for all I know it sees like my money has gone to waste. I don't trust his hollard cellphone insurance anymore.</p>