RC
Romy C

1 reviews | Active since Feb 2018

16 Feb 2018, 15:58

Messed up service

Claims not paid out in 48 hours we are waiting 72 hours my family member needs to be buried. No communication as to why the claim has not been paid out. False advertising at its BEST my family is grieving... Please TELL ME WHY IS IT TAKING SO LONG.

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply19 Feb 2018, 12:40
Official

Good Morning Charmaine

Please accept our sincere apologies regarding the time it has taken us to finalize your claim. i have tried to contact you on the number provided unfortunately i could not get a hold of you.

I have sent you a direct email requesting for further information to escalate your complaint for further investigation.

Kind Regards

Nathan Mangope