LF
Lee-Ann Ford

1 reviews | Active since Oct 2017

24 Jul 2018, 07:58

Man, you guys suc****!

I submitted my claim at Edgars Eastgate at the beginning of July. No-one has contacted me about it, so I called Hollard on 17 Jul, the lady I dealt with told me that my claim had not been completed and it would be escalated and someone would contact me back.

After not hearing from anyone by 19th Jul, I went on to your website to log a complaint, and I still have not spoken to anyone. I cannot believe the service is so poor. Every month, without fail, I pay my premium and now when it is time to claim, no-one responds.

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply24 Jul 2018, 12:56
Official

Hello lee-ann-ford

Thank you for contacting us.

I am sorry your experience prompted you to contact us with a complaint.

Our team will be in contact with you regarding your claim.

Kind Regards

Lynne Lawrence

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