MacBook Claim Reject ****** inside by the car jammers

Claim Rejected-Macbook ****** in the car, I explained that car jammers has opened my car without breaking it, to my insurance it seems as my incident doesn’t exist. I got a letter below for rejection :

Hello Mr Sathura, Your claim was rejected Claim Number : Policy Number : Date of Loss : Cause of loss : *** *** 29 January 2022 Theft from stationary vehicle We have assessed your claim and after carefully considering all the available information, we cannot accept the claim for the following reason(s): During the validation it was confirmed that you suffered a loss due to theft from your stationary vehicle. According to the description of the event, you parked your car at a store, you made sure that the doors were locked prior leaving the vehicle to go into the store. You stated further that there was no forced entry to your vehicle which is why you suspect remote jamming. We refer you to the policy wording. Theft from an unattended vehicle: There is no cover for theft from an unattended vehicle, except if: - The vehicle is locked; - The item is out of view and concealed in a locked boot or locked compartment; and - There are clear signs of forced entry Keeping to the terms and conditions of your policy Your policy states that we do not cover loss from an unattended vehicle, if there is no sign of forced entry. Thus, under these circumstances we have no alternative but to partially reject your claim. If you do not agree with our decision If you do not agree with our decision, there are a couple of options available to you. While you may contact the Ombudsman at any time, or take legal action against us within 270 days, we would encourage you to please contact us first and follow the four-step process below.