KV
Khethiwe V
1 reviews | Active since Jun 2020
21 Nov 2024, 21:34
Lost cellphone3 claim declined by Hollard
My car was broken into on the 4th of Nove. I was parked in town. My handbag was taken out of car and they took my cellphones and cash. Hollard declined my cellphone claim , stating that l left my car unattended. They then cancelled my policy.
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Hollard Insurance's replyOfficial
22 Nov 2024, 06:52Hello Khethiwe
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team
Hollard Insurance's reply22 Nov 2024, 06:52
Official
Hello Khethiwe
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team