NJ
Ntile J
1 reviews | Active since Feb 2017
20 Sept 2019, 09:18
Losing integrity
Customer service not up to scratch. Agents speak to you as if they have better things to do. No reply to email from customer care line even though the automated reply says they will make contact in 2 working days. I have dealt with a few, but Hollard is the worst.
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Replies (1)
Hollard Insurance's replyOfficial
20 Sept 2019, 13:31Hello Ntile Jankie
Thank you for contacting us.
I am sorry your experience prompted you to contact us with a complaint.
Please provide me with your claim or policy number to enable me to investigate.
Kind Regards
Lynne Lawrence
***
Thank you for contacting us.
I am sorry your experience prompted you to contact us with a complaint.
Please provide me with your claim or policy number to enable me to investigate.
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply20 Sept 2019, 13:31
Official
Hello Ntile Jankie
Thank you for contacting us.
I am sorry your experience prompted you to contact us with a complaint.
Please provide me with your claim or policy number to enable me to investigate.
Kind Regards
Lynne Lawrence
***
Thank you for contacting us.
I am sorry your experience prompted you to contact us with a complaint.
Please provide me with your claim or policy number to enable me to investigate.
Kind Regards
Lynne Lawrence
***