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vince.manaka vince.manaka

1 reviews | Active since May 2016

04 Jun 2025, 12:13

Looking for excuses to not pay my claim

Sumbitted a laptop claim we on the second week now i have given them contact details of the witness,police,i have been on the teams call trying to access my icloud account with the assessor and nothing is working however i am being penalized on that worst experience ever.

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply04 Jun 2025, 13:17
Official
Hello Vince
 
 
 
Thank you for bringing this to our attention.  We are sorry about the poor service experienced.

 Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction. 

 Regards
 

Hollard Insure Customer & Broker Experience team.