Linda

<p>Hi Peter I had a car insurance with hollard and I cancelled it and I switched to absa I direct,so I had an incident where my keys were stole so absa ask me to request for NCD letter from hollard which an absa consultant who is dealing with my claim had done that a week ago,and there was no response from hollard so yesterday she put me through to hollard and I requested for it at about 13:00and they promised to send it to me after two hours which they didn't.so today I called again informing them that I'm still waiting the lady said to me she has sent it again as urgent up until now I haven't received it via my email.now absa says they not going to pay me full amount due to that oustanding NCD letter from hollard.if you can please assist me with this matter</p>