1 reviews | Active since May 2013
**** to and cheated into taking insurance policy
I recently contacted hollard to get an insurance quote, because I drive very little the agent advised me about their Pay as You drive option whereby my premium is paid according to how much I drive, she also advised me that the unit used to measure the amount of Kilometers is fitted by tracker and they will contact me, which they never did. I called Tracker and they had no idea what I was taking about. Eventually they sent a technician out who fitted a device which I thought was just to measure my kilometers not a tracking unit but he sed it is a tracking unit, I was horrified now they are debiting my account for a full tracker premium! I did not ask for this, hollard cannot assist me and they say it is not their problem. Realy upset with this!
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the lack of information provided.
Please note that we have escalated your complaint to the Sales Manager for sales call to be retrieved and feedback will be provided to you as soon as possible.
Kind Regards
Lynne Lawrence
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Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the lack of information provided.
Please note that we have escalated your complaint to the Sales Manager for sales call to be retrieved and feedback will be provided to you as soon as possible.
Kind Regards
Lynne Lawrence
***
