leWorst Service received from any Service Provider

I was in a car accident in November 14', where an individual rear ended me. He is insured with Hollard Insurance, and informed me that they will sort everything out. He put me in contact with the relevant parties, and everything seemed to be in order. My claim was pushed from pillar to post, and I couldn't seem to get anything from them, I had numerous people contacting me, asking me for information I had already submitted, and whenever I tried to get hold of someone, it was an impossible task. I finally managed to find out that my claim had been passed on to Erick Segona, who I managed to contact once. He asked me for more information, which I provided, but after that he became a ghost. He didn't reply to my emails, or answer or return my calls... It has now been 3 months since the accident, and I am still yet to have my claim resolved. If this is the kind of service that Hollard offers, I will NEVER take my business there, and I recommend that you shouldn't either!!!! Not only am I dealing with the worst FSP, I am also dealing with the worst consultant - Erick Segona, you don't deserve to call yourself a representative! You need to learn what professional service is all about!