LACK OF RESPONSE FROM HOLLARD ON MY CLAIM

In November 2014, in an unfortunate event my tablet screen cracked and broke that I bought from Game. On November 27th, I contacted Hollards call center for Game products that were insured(Aon South Africa (Pty) Ltd). Which, after about 20 days of ongoing contacting them (which was never returned), I finally got them to collect the broken tablet for repair.<br> <br> I left this with them until end of January 2015, and contacted them once again, as there was no feedback from them since. I was told the tablet was irreparable, and the call center agent will call me back (which never happened). I contacted them again, beginning of Feb, I was told the same thing and that they will replace the tablet. Since has been ongoing, constantly phoning them to find out where this replacement tablet is. The excuse is that the tablet is out of stock, but will never phone me to inform me of that, except for one instance. <br> <br> Again, was promised the tablet, the day has come and gone. I'm quite fed up with the lack of feedback and service from this company. Its been 3 months now, with still no replacement tablet and basically no feedback as to when I will get this replacement tablet!