MD
Musa D
1 reviews | Active since Apr 2015
13 Feb 2021, 19:56
Lack of feedback from Hollard
Called in 25/01/2021 to have a lapsed policy reinstated Spoke to a very helpful lady who advised that she will have a new policy for me but needed to wait for Underwriting to come back to her to activate the new policy.
I have been waiting ever since for my new policy, at this moment I’ve even ran out of money for the premium. I’m really disappointed by the lack of feedback
Musa ***
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Replies (1)
Hollard Insurance's replyOfficial
15 Feb 2021, 11:41Hello Musa
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will arrange for your policy documents to be sent and be in touch with you.
Kind Regards
Hollard Complaints
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will arrange for your policy documents to be sent and be in touch with you.
Kind Regards
Hollard Complaints
Hollard Insurance's reply15 Feb 2021, 11:41
Official
Hello Musa
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will arrange for your policy documents to be sent and be in touch with you.
Kind Regards
Hollard Complaints
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will arrange for your policy documents to be sent and be in touch with you.
Kind Regards
Hollard Complaints