Lack of Feedback

<p>After submitting a claim for a household item four weeks ago, and following up with more than five 'client service' consultants, my claim remains unresolved. I am appalled by Hollard's poor service and lack of responsiveness. </p> <p> </p> <p>It is ironic how promptly Hollard debits my account for premiums when they fail to conclude a claim, this despite numerous follow-ups by myself. I should not be surprised seeing that it took Hollard six months and several follow-ups to issue me with an updated insurance policy.</p>