1 reviews | Active since Feb 2017
Lack of customer service
<p>My car was broken into on the 12th of December. U contacted my insurance and and followed all their requirements. They promised to contact me with regular follow ups but owns up contacting them instead. It's wasting my airtime and petrol for me to go to the store where I bought the items. It is fulstrating and annoying everytime they tell me something new about my claim. </p>
Hello Katija
Thank you for sharing your experience with us.
As per our telecon earlier on, kindly note I have escalated your complaint to our administrator for urgent investigation and one of our senior consultants will be in contact with you regarding feedback on outcome/ way forward.
Please accept my sincere apologies for the inconvenience caused.
Kind regards
Nathan Mangope
***
Hello Katija
Thank you for sharing your experience with us.
As per our telecon earlier on, kindly note I have escalated your complaint to our administrator for urgent investigation and one of our senior consultants will be in contact with you regarding feedback on outcome/ way forward.
Please accept my sincere apologies for the inconvenience caused.
Kind regards
Nathan Mangope
***