SK
Suzanne K
1 reviews | Active since Apr 2011
20 Feb 2015, 08:35
JUST LIKE THE REST
Why do insurance companies always give you the best service to get your business. After a year of no claiming, then they start sticking it to you. I did not claim but now have to pay 6% inflation? That is not right. In a year I didn't claim and the value of the car decreased. Now I am being punished for thinking Hollard was a good insurer. Not to worry, I will use the 2 months before the anniversary to seek alternative insurance. Also be advised that I will not send any new business your way.
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Hollard Insurance's replyOfficial
20 Feb 2015, 11:00Hello oogappel,
Thank you bringing this matter to our attention.
Please be advised that the matter has been forwarded to the relevant department for investigation and one of their consultants will be in touch with you shortly.
Please also accept our apologies for any inconvenience and/or frustration caused as a result.
Kind Regards,
Liezel Bester
Hollard Complaints Resolution Management
***
Thank you bringing this matter to our attention.
Please be advised that the matter has been forwarded to the relevant department for investigation and one of their consultants will be in touch with you shortly.
Please also accept our apologies for any inconvenience and/or frustration caused as a result.
Kind Regards,
Liezel Bester
Hollard Complaints Resolution Management
***
Hollard Insurance's reply20 Feb 2015, 11:00
Official
Hello oogappel,
Thank you bringing this matter to our attention.
Please be advised that the matter has been forwarded to the relevant department for investigation and one of their consultants will be in touch with you shortly.
Please also accept our apologies for any inconvenience and/or frustration caused as a result.
Kind Regards,
Liezel Bester
Hollard Complaints Resolution Management
***
Thank you bringing this matter to our attention.
Please be advised that the matter has been forwarded to the relevant department for investigation and one of their consultants will be in touch with you shortly.
Please also accept our apologies for any inconvenience and/or frustration caused as a result.
Kind Regards,
Liezel Bester
Hollard Complaints Resolution Management
***