1 reviews | Active since Sept 2016

10 Jul 2019, 21:15

Jet insurance challenge.

I've insured my iPhone 6s with Hollard for R8000. The phone has been ****** and I'm in the process of putting in the claim. I see they will pay me the market value of the device which was not made clear in the start when I took out the insurance with Jet. On top of that they do not sell an iPhone device and I'm not willing to compromise for any other cellphone brand. Right now I want to know what's next? Will they pay me out to go and purchase a cellphone of my choice somewhere else or what?

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Replies (1)
Hollard Insurance
Hollard Insurance's reply12 Jul 2019, 11:15
Official
Hello  Ishmael Mpho Nelushi 

Thank you for contacting us. 

I am sorry your claims experience prompted you to contact us with a complaint. 

Our team will be in contact with you regarding your claim. 

Kind Regards

Lynne Lawrence
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