MN
Margaret N
1 reviews | Active since Jul 2025
10 Sept 2026, 00:57
Irate
I’m starting to believe that the best way to communicate with you and the only way I will receive feedback within 48hours is using this channel and you know it really affects you. I sent a request to follow up of the inconsistency of premiums please advise accordingly and if policy has a cashback option and premium skip. If so what happens if you never skip premium!
Helpful (0)
Replies (5)0
Replies (5)
Hollard Insurance's replyOfficial
11 Sept 2026, 08:24Hello Margaret
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Please confirm if your complaint relates to a funeral, life or short term policy?
Regards
Hollard Insure Customer & Broker Experience team
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Please confirm if your complaint relates to a funeral, life or short term policy?
Regards
Hollard Insure Customer & Broker Experience team
Hollard Insurance's reply11 Sept 2026, 08:24
Official
Hello Margaret
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Please confirm if your complaint relates to a funeral, life or short term policy?
Regards
Hollard Insure Customer & Broker Experience team
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Please confirm if your complaint relates to a funeral, life or short term policy?
Regards
Hollard Insure Customer & Broker Experience team
Hollard Insurance's replyOfficial
11 Sept 2026, 08:26Hello Margaret.
We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number or ID number of the policyholder.
Regards
Hollard Insure Customer & Broker Experience team
We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number or ID number of the policyholder.
Regards
Hollard Insure Customer & Broker Experience team
Hollard Insurance's reply11 Sept 2026, 08:26
Official
Hello Margaret.
We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number or ID number of the policyholder.
Regards
Hollard Insure Customer & Broker Experience team
We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number or ID number of the policyholder.
Regards
Hollard Insure Customer & Broker Experience team
MN
Margaret N's updateReviewer Update
11 Sept 2026, 11:34It’s a funeral policy please escalate to the relevant team
MN
Margaret N's update11 Sept 2026, 11:34
Reviewer Update
It’s a funeral policy please escalate to the relevant team
Hollard Insurance's replyOfficial
14 Sept 2026, 10:55Hello Margaret N.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hello peter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hello peter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Insurance's reply14 Sept 2026, 10:55
Official
Hello Margaret N.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hello peter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hello peter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Insurance's replyOfficial
14 Sept 2026, 11:24Hello Margaret N.
Thank you for being patient and giving us the opportunity to resolve your complaint. Our complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Our complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Hollard Insurance's reply14 Sept 2026, 11:24
Official
Hello Margaret N.
Thank you for being patient and giving us the opportunity to resolve your complaint. Our complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Our complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team