HL
Hendrik L

1 reviews | Active since Jan 2013

22 Apr 2015, 14:38

Insurances refuse to quote without credit rating

I embarked today on a simple thing like challenging my current insurance premium. However both with Hippo and Hollard I found that they simply refuse to give a quotation without doing an ITC check. I have also been informed this is how all insurance companies do it.<br> Now in my mind they are not a credit provider, so first of all they should not even have access to ITC. They in any case do not pay-out of you haven't paid your installment!!!<br> Secondly if I request quotations from 5 insurance companies, my ITC scoring drops due to the amount of credit checks. Thus I am unable to check whether I can get cheaper insurance because it will affect my credit rating!!!<br> I dont know who put this system in place, but it is clearly *****ing money from customers because their options are limited.

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Replies (1)
Hollard Insurance
Hollard Insurance's reply22 Apr 2015, 15:42
Official
Hello HLMcleod,

Thank you for your contact with Hollard.

The content of your query has been acknowledged.

The concern has been escalated to the policy administration department for attention.

An agent will be in contact with you shortly to explain our sales process.

Kind Regards
Lynne Lawrence
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