TN
Themba N
1 reviews | Active since Mar 2015
21 Mar 2015, 07:42
Insurance *****
I recently got into an accident and as usual I tried to claim from my insurance. The claim was approved and it was successful, but for some strange reason the insurance company said that there will be penalties because I was not listed as a \regular driver"in the policy. The amount that was due to be received was a sum of R77 000"
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Hollard Insurance's replyOfficial
24 Mar 2015, 10:55Hello BouncyLoki27,
Thank you for bringing this matter to our attention.
After reviewing the details of your claim, I have requested that you be contacted to provide you with a breakdown on the claim payout. Your mom was listed as the regular driver on the policy as you were not licensed at the time of taking cover and no amendments were made afterwards.
The breakdown of the claim sent to you is a legitimate document and you are welcome to raise any concerns you may have in this regard.
Regards
Lynn Buys
Complaint Manager
***
Thank you for bringing this matter to our attention.
After reviewing the details of your claim, I have requested that you be contacted to provide you with a breakdown on the claim payout. Your mom was listed as the regular driver on the policy as you were not licensed at the time of taking cover and no amendments were made afterwards.
The breakdown of the claim sent to you is a legitimate document and you are welcome to raise any concerns you may have in this regard.
Regards
Lynn Buys
Complaint Manager
***
Hollard Insurance's reply24 Mar 2015, 10:55
Official
Hello BouncyLoki27,
Thank you for bringing this matter to our attention.
After reviewing the details of your claim, I have requested that you be contacted to provide you with a breakdown on the claim payout. Your mom was listed as the regular driver on the policy as you were not licensed at the time of taking cover and no amendments were made afterwards.
The breakdown of the claim sent to you is a legitimate document and you are welcome to raise any concerns you may have in this regard.
Regards
Lynn Buys
Complaint Manager
***
Thank you for bringing this matter to our attention.
After reviewing the details of your claim, I have requested that you be contacted to provide you with a breakdown on the claim payout. Your mom was listed as the regular driver on the policy as you were not licensed at the time of taking cover and no amendments were made afterwards.
The breakdown of the claim sent to you is a legitimate document and you are welcome to raise any concerns you may have in this regard.
Regards
Lynn Buys
Complaint Manager
***