BM
Bombeleni M
1 reviews | Active since Feb 2015
26 Feb 2015, 11:03
insurance claims that drag forever
I have an insurance policy with Hollard. I had an accident in September last year. Up to this date they stil have not paid for anything because it is a case of no its not my responsibility its whoever's responsibility. I am so dissatisfied with this company really. This is just unnecessary drama.
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Replies (1)
Hollard Insurance's replyOfficial
02 Mar 2015, 14:19Hello bombeleni85,
Thank you for notifying us of your experience with our claims department.
We sincerely apologise for the delay in finalising your claim. The matter has been investigated and we confirm that someone from our offices has been in contact with you to discuss your claim.
We value your feedback as this empowers us to put corrective actions in place to improve the service we deliver to our customers.
Kind Regards
Lynne Lawrence
***
Thank you for notifying us of your experience with our claims department.
We sincerely apologise for the delay in finalising your claim. The matter has been investigated and we confirm that someone from our offices has been in contact with you to discuss your claim.
We value your feedback as this empowers us to put corrective actions in place to improve the service we deliver to our customers.
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply02 Mar 2015, 14:19
Official
Hello bombeleni85,
Thank you for notifying us of your experience with our claims department.
We sincerely apologise for the delay in finalising your claim. The matter has been investigated and we confirm that someone from our offices has been in contact with you to discuss your claim.
We value your feedback as this empowers us to put corrective actions in place to improve the service we deliver to our customers.
Kind Regards
Lynne Lawrence
***
Thank you for notifying us of your experience with our claims department.
We sincerely apologise for the delay in finalising your claim. The matter has been investigated and we confirm that someone from our offices has been in contact with you to discuss your claim.
We value your feedback as this empowers us to put corrective actions in place to improve the service we deliver to our customers.
Kind Regards
Lynne Lawrence
***