INSURANCE CLAIM-No response at all

<p>Ive lost my phone the 26th of october I immediately went to cell c to have my phone and sim blacklisted.I went to the police station and had all the details that was necessary to be sent to finrite.Ive called them and they advised me I would just wait 48 hours Ive emailed them again last week the 9th and again the 10th as noone had responded to my email,.I call in again today just for the consultant to tell me again that I need to wait another 48 hours and he cant do anything about the matter as he needs to email head office.Now im seriously ****ed as noone wants to be without a phone and its frustrating that NO ONE CAN HELP ME.This is seriously horrible service Ive paid every month for my insurance just to get JACK **** in return.</p>