kR
khutso R
1 reviews | Active since Jun 2015
03 Jul 2019, 11:22
insurance claim
I claimed my phone insurance two weeks back and I paid access fee but till to date I have not got any feedback .
When I made payment I was promised to get a new phone within 7 days but till date I have not got anything
I need the matter resolved not later than close of business tomorrow .
my contact number is ***
Ditoro Tsutsa
Helpful (0)
Replies (2)0
Replies (2)
Hollard Insurance's replyOfficial
03 Jul 2019, 17:03Hello khutso
Thank you for contacting us.
I am sorry your claims experience prompted you to contact us with a complaint.
Our team will be in contact with you regarding your your claim.
Kind Regards
Lynne Lawrence
***
Thank you for contacting us.
I am sorry your claims experience prompted you to contact us with a complaint.
Our team will be in contact with you regarding your your claim.
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply03 Jul 2019, 17:03
Official
Hello khutso
Thank you for contacting us.
I am sorry your claims experience prompted you to contact us with a complaint.
Our team will be in contact with you regarding your your claim.
Kind Regards
Lynne Lawrence
***
Thank you for contacting us.
I am sorry your claims experience prompted you to contact us with a complaint.
Our team will be in contact with you regarding your your claim.
Kind Regards
Lynne Lawrence
***
kR
khutso R's updateReviewer Update
04 Jul 2019, 11:59I’m still waiting for a call as I was promised to be contacted this morning by an agent that called me yesterday after 4 pm the name is Gee. I need this issue resolved or else I will not stop going on social media. My insurance money is been taken every month but the service is very bad when they suppose to pay the claim. I put a claim more than a month ago and im not happy at all.
kR
khutso R's update04 Jul 2019, 11:59
Reviewer Update
I’m still waiting for a call as I was promised to be contacted this morning by an agent that called me yesterday after 4 pm the name is Gee. I need this issue resolved or else I will not stop going on social media. My insurance money is been taken every month but the service is very bad when they suppose to pay the claim. I put a claim more than a month ago and im not happy at all.