Inefficiency

I had a terrible experience with how slow the administration was of my claim. The tardiness with which my claim was handled resulted in huge water costs to myself as my claim was on a burst water pipe. I was also very disappointed with the general efficiency of the service providers (builders and plumbers) allocated to me by my insurance. I am currently still waiting for a reply on my last email sent on the 30th of July to team leader Glenys Pais.