KP
Kenalemang P

1 reviews | Active since Aug 2016

18 Aug 2016, 13:54

Ineffective and Inefficient Service received

<p>I would just like to say how unhappy I am with the inefficient and ineffective service I have received from Hollard insurance regarding my vehicle claim. it has been 3 weeks already however I am receiving slow assistance as well as I need to keep calling them for information. and they do not have the correct information as the different people I spoke to advised me differently regarding my situation (payout). If this matter is not settled by Monday I will have no choice but to approach the Ombu7dsman as I feel I am not given correct information and poor service.</p>

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply19 Aug 2016, 07:19
Official

Hello Kena-2016

I would like to thank you for contacting us regarding your experience.

I am sorry that you have not received feedback on your claim.

Please refer to my e-mail sent to you and provide the information requested,

Kind Regards

Lynne Lawrence

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