*********** Staff at Hollard

I was involved in an accident on the 5th of March and after a long fight my vehicle went in for repairs and I could finally fetch my vehicle on Monday the 11th of April. When I collected my vehicle I was disgusted at the workmanship. I reported everything to Hollard and the fact that I wasn't happy about the grille that was fitted to my vehicle as it wasn't the same grille as I had previously. My bonnet got dented after trying to close it so I voiced my concern about the after market parts used on my vehicle. My vehicle got damaged while stored at SMD and I complained about that as well. Now it is the 18th of April and Hollard can still not address my issues. I continuously phone in and I have spoken to so MANY different people and they are just as *********** and ja bru's as my claims handler Neo Lephoto. I want my vehicle fixed finish and klaar so can someone actually assist me or do I need to go see my laywer and the ombudsmen?????