*********** Finrite Staff
I've claimed for my phone in the beginning of November. They took a month to collect it,I paid the excess fee. I go into hollard everyday to contact finrite and the ***********,most pathetic call centre agents are so unprofessional and hang up the phone in ear. I'm reporting hollard finrite to the ombudsman because the lack of assistance is crazy! Hollard finrite CEO or someone from the company better contact me. What scares me is I have a funeral cover underwritten by Hollard and I'm so scares should anything happen I'd have to bury my mom cash. Please call me on ***
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Replies (1)Hollard Insurance's replyOfficial
05 Feb 2020, 09:30 Hello Shannen Mackay
I'm sorry that your claims experience has led you to complain. The matter has been referred to our complaints team for attention. Feedback will be provided as soon as possible.
Regards
Group Complaints Team
I'm sorry that your claims experience has led you to complain. The matter has been referred to our complaints team for attention. Feedback will be provided as soon as possible.
Regards
Group Complaints Team
Hollard Insurance's reply05 Feb 2020, 09:30
Official
Hello Shannen Mackay
I'm sorry that your claims experience has led you to complain. The matter has been referred to our complaints team for attention. Feedback will be provided as soon as possible.
Regards
Group Complaints Team
I'm sorry that your claims experience has led you to complain. The matter has been referred to our complaints team for attention. Feedback will be provided as soon as possible.
Regards
Group Complaints Team
