***********!!

Im really not sure why I insured my cell phone with such *********** people. Firstly there is a lot I could do with R79 every month! <br> I called the Game/ Hollard call center to enquire about getting my phone repaired as one should when insured! It took 3 weeks and no communication from either the call center or the courier company for the collection of my handset, I had to call countless time to first listen to long welcome tones then for a consultant to put me on hold for 40 minutes! If I had not called id still be waiting for collection, to add salt to the wound the driver assigned to collect the handset is rude and non-apologetic for his error \no one was home each time he tried to collect "which is a blatant lie! He casually remarks \""arg you will get over it\"" I'm furious with these service providers and the lack of pride in their work. It's supposed to take 3-5 working days to get the handset fixed and yet...I call the call center yet again to hear \""mam we lost your phone\"" casually as if it's the norm!<br> Im frustrated and I just want my handset back and to cancel this useless product! Im seriously over calling *********** people if you can't resolve my query or find my phone comm"""