**** ****in service
Firstly I would like to advise how difficult it was to get through to them,I basically spent more than R150 airtime just to speak to someone,secondly there staff has a stinking attitude. When I claimed for my fridge I advised my fridge is switching off and on,a assessor came out and done the assessment,two days later I called in and I got told due to wear and tear the fridge switches off and on,I asked Hollard for the report of the company that assessed my fridge the advisor told me bluntly I cannot send you that,so I would like to make everyone aware that this insurance company really ****in sucks and there service is really pathetic,due to my gasket of my fridge and a blocked drain my fridge apparently switches off,what a ****in pathetic excuse.
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Customer Resolution Team
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Customer Resolution Team
