1 reviews | Active since Jun 2017

04 Nov 2021, 12:06

**** ****in service

Firstly I would like to advise how difficult it was to get through to them,I basically spent more than R150 airtime just to speak to someone,secondly there staff has a stinking attitude. When I claimed for my fridge I advised my fridge is switching off and on,a assessor came out and done the assessment,two days later I called in and I got told due to wear and tear the fridge switches off and on,I asked Hollard for the report of the company that assessed my fridge the advisor told me bluntly I cannot send you that,so I would like to make everyone aware that this insurance company really ****in sucks and there service is really pathetic,due to my gasket of my fridge and a blocked drain my fridge apparently switches off,what a ****in pathetic excuse.

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Replies (1)
Hollard Insurance
Hollard Insurance's reply05 Nov 2021, 08:48
Official
  Hello  Mr Cassidi
 
 We are sorry that your experience has led you to contact us with a complaint.
 
 Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
 
 Regards
 Customer Resolution Team