CO
Corne O
1 reviews | Active since Feb 2013
18 Dec 2025, 12:03
Ignoring a 14y long client
Send a e-mail (17/12/20025) and phoned 18/12/2025 @ 11h48) Spoke to a agent and were put hon hold just to be cut off. So what do i need to do to get a plumber out as per my policy
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Replies (2)0
Replies (2)
Hollard Insurance's replyOfficial
18 Dec 2025, 12:09Hello Corne,
We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number, claim number, or ID number of the policyholder.
Regards
Hollard Insure Customer & Broker Experience team
We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number, claim number, or ID number of the policyholder.
Regards
Hollard Insure Customer & Broker Experience team
Hollard Insurance's reply18 Dec 2025, 12:09
Official
Hello Corne,
We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number, claim number, or ID number of the policyholder.
Regards
Hollard Insure Customer & Broker Experience team
We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.
To assist you further, kindly provide the policy number, claim number, or ID number of the policyholder.
Regards
Hollard Insure Customer & Broker Experience team
CO
Corne O's updateReviewer Update
18 Dec 2025, 12:15I phoned again at 12h15 and happened exactly the same. I phone the claims department, then they transfer me and get cut off
CO
Corne O's update18 Dec 2025, 12:15
Reviewer Update
I phoned again at 12h15 and happened exactly the same. I phone the claims department, then they transfer me and get cut off